Privacy Policy

1. Introduction

BrandBeacon ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our social media management and AI-powered content generation service.

By using BrandBeacon, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

• Email address and name for account creation
• Profile information you choose to provide
• Communication preferences and settings

2.2 Social Media Account Information

• Facebook, Instagram, Twitter/X, and Google Business account access tokens
• Public profile information from connected social media accounts
• Page and account metadata (follower counts, page names, etc.)
• Posted content and engagement metrics

2.3 Content and Usage Data

• Content you create, schedule, or post through our service
• Brand voice analysis and content preferences
• Website content analyzed for brand voice extraction
• Usage patterns and feature interactions

2.4 Technical Information

• Device information and browser type
• IP address and location data
• Log files and analytics data
• Cookies and similar tracking technologies

3. How We Use Your Information

3.1 Service Provision

• Managing and posting content to your connected social media accounts
• Scheduling and automating social media posts
• Generating AI-powered content based on your brand voice
• Analyzing brand voice from your website and content
• Providing content generation and management tools

3.2 Service Improvement

• Improving our AI content generation algorithms
• Developing new features and functionality
• Analyzing usage patterns to enhance user experience
• Providing customer support and technical assistance

3.3 Communication

• Sending service-related notifications and updates
• Responding to your inquiries and support requests
• Providing important security and policy updates

4. Information Sharing and Disclosure

4.1 Third-Party Services

We share information with the following third-party services to provide our functionality:

• Social Media Platforms: Facebook, Instagram, Twitter/X, Google Business (for posting content)
• OpenAI: For AI-powered content generation (content only, no personal data)
• Supabase: For secure data storage and authentication
• Vercel: For hosting and service delivery
• Upstash: For queue management and scheduling

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information:

• Encryption of sensitive data in transit and at rest
• Secure access controls and authentication
• Regular security audits and monitoring
• Limited access to personal information by authorized personnel only
• Secure token storage for social media account access

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

• Account information: Until account deletion
• Social media tokens: Until disconnected by user
• Content and posts: Until deleted by user or account closure
• Analytics data: Up to 2 years for service improvement
• Log files: Up to 90 days

7. Your Rights and Choices

7.1 Account Control

• Access and update your account information
• Connect and disconnect social media accounts
• Delete content and posts you've created
• Export your data
• Delete your account and associated data

7.2 Communication Preferences

• Opt out of non-essential communications
• Manage notification settings

7.3 Legal Rights (GDPR/CCPA)

Depending on your location, you may have additional rights including:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to data portability
• Right to object to processing

8. Social Media Platform Policies

Your use of BrandBeacon to post content to social media platforms is also governed by those platforms' terms of service and privacy policies:

• Facebook Privacy Policy
• Instagram Privacy Policy
• Twitter/X Privacy Policy
• Google Privacy Policy

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

10. Children's Privacy

BrandBeacon is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: